Our fees and rates are set in accordance with the NDIS Pricing Reference Group and their Price Guide.
The National Disability Insurance Agency (NDIA) releases updates and our current costs are based on the NDIS Price Guide 2022/23 for providers. We encourage you to review the Pricing Guide in its entirety as there is a considerable amount of useful and important detail contained within the Guide. The price guide can be viewed at: https://www.ndis.gov.au/providers/pricing-arrangements

Our fees and rates are set in accordance with the NDIS Pricing Reference Group and their Price Guide.
The National Disability Insurance Agency (NDIA) releases updates and our current costs are based on the NDIS Price Guide  for providers. We encourage you to review the Price Guide entirely as there is a considerable amount of useful and important detail contained within the Guide. The price guide can be viewed at: https://www.ndis.gov.au/providers/pricing-arrangements

At BissyCare, we will listen to you, respect your choices and work with you to achieve your goals. You have the right to be treated with dignity and respect, participate in decisions about your supports and raise any concerns or complaints. If you are unhappy with any aspect of our service, we encourage you to speak with us so we can work with you to address your concerns.

BissyCare will organise to meet with you as soon as you contact us. We will discuss your needs and what services we can provide to meet those needs. We will provide services to you once you have signed your service agreement.

A Service Agreement is a document which specifies what services we will be providing to you, our obligations and your rights and responsibilities. Where possible, it will also detail how much funding from your NDIS Plan we will be using.

At BissyCare our clients’ preferences and requests are met as often as possible. We will try to always schedule your preferred support worker or nurse. Our staff are from diverse backgrounds, and many speak multiple languages.